Claims of harassment at SBP
Thursday, December 17, 2009The following was sent this morning to myself, several bloggers (including Scarlett Ice and Puck Daddy) and the majority of local media. Commentary is open, so feel free to chime in:
***
RSA: REAL SENS ARMY
(REF: http://www.facebook.com/group.php?v=photos&gid=18029289557#/group.php?v=wall&gid=18029289557 )
When I read about the RSA on online forums and discussion boards, the comment made most by online critics is that there is nothing wrong with the atmosphere at Scotiabank Place, that they’ve never been made to feel uncomfortable nor have they ever been told to be quiet by the staff at SBP. I beg to differ...
On December 12th, the RSA had its biggest and most successful gathering to date. 40+ RSA members gathered in section 303 for the Carolina Hurricanes game with the intentions of being “Loud & Proud” as the official “SENS ARMY” would put it. With all the issues concerning attendance this year, you would think that the Ottawa Senators organization would’ve been delighted to see us! But, this couldn’t be any further from the truth...
From before they even dropped the puck, SBP ushers were eye-balling us from every post. We assumed they had never seen Sens fans as dedicated as us before and didn't think much of it (remember, this is Ottawa – home of some of the worst fans in Canada). But that was short-lived as the ushers began asking anyone near us “Are they too loud? Are they bothering you?” – Everyone simply answered “No, they’re fine”. Shortly after, 2 security guards showed up to tell us to deflate a beach ball one member had brought to the game – apparently due to safety reasons. Strange seeing as good’ole Spartacat himself launches hot dog missiles into the crowd at every game.... None the less, we complied, deflated the ball and continued to enjoy the game. This is when SBP staff stepped up their efforts and began random ID checks within our group only. I’d never seen this at a game before and didn’t understand seeing as the average age within the group was 25-35 and that we all provided identification when we purchased our beers. (I'd like to see them try doing random ID checks in the 100 level!) It was becoming painfully obvious that they really didn’t want us there! Not long after, one RSA member threw a handful of popcorn at one of his friends, which proved to be the straw that broke the camel’s back. Before we knew it, our section was surrounded by 8 police officers in full uniform. Our 2 friends were asked to leave and weren’t given any explanation. All of this happened before the half way mark of the 2nd period! And for the rest of the game people around us were continuously asked by ushers if we were bothering them, and the answer continued to be “NO!”.
This truly was one of the saddest things I have ever seen at Scotiabank Place (apart from Patrick Lalime’s post-season play). All we wanted to do was cheer on the home team to the best of our abilities, but instead of being encouraged, we were repeatedly harassed and demoralized by a rude and unprofessional staff who wanted nothing more than to kick us all out. I always knew how unfriendly and unwelcoming the staff at SBP could be, but never did I think it was this bad!
This is going way too far – we are sick and tired of going to our own arena simply to be made to feel unwelcome. We were the most supportive and vocal fans out of the mere 16000 that showed up. But instead of being praised we were treated like dirt. Treating customers this way isn’t good practice in any business, nevermind one that's struggling to keep it's customers returning. This must end, and until it does, you can expect to see us at games, still cheering our loudest and being supportive of the team despite what any usher might say.
GO SENS GO
RSA